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The $25K Question: Does Your MSP's SOW Actually Cover Cybersecurity Compliance?

Most MSPs keep your systems running smoothly—but when auditors ask about NIS2, GDPR, or NIST compliance, will they have the answers? Discover the hidden gaps in your MSP contract that could cost you six figures.

Published: October 25, 202514 min readAudience: IT Decision Makers, Business Owners, MSPs

Your quarterly IT bill is paid. Email is humming. Backups are running nightly. Your MSP sends you monthly reports with green checkmarks everywhere. Everything looks perfect—until the compliance auditor walks in.

"Can you show me your NIST 800-53 control documentation?" the auditor asks. You forward the question to your MSP. They respond: "Compliance services are outside the scope of our agreement and available separately for an additional fee."

The audit fails. Remediation costs: $25,000. Delayed contracts: $150,000. Reputation damage: Incalculable. And buried in your MSP contract, page 8, section 4.2: "Customer is solely responsible for regulatory compliance."

This scenario plays out hundreds of times per year across organizations of all sizes. The problem isn't that MSPs are bad at their jobs—they're often excellent at infrastructure management. The problem is a fundamental misunderstanding about what "managed IT services" actually includes when it comes to cybersecurity compliance.

By the end of this article, you'll know exactly what to audit in your MSP's Statement of Work, which compliance gaps are most dangerous, and how to supplement your MSP's capabilities without replacing them. Let's start with a comprehensive security assessment of what MSPs actually do—and what they don't.

MSP vs MSSP: Why the Distinction Matters for Your Liability

The acronyms sound similar, but the difference between MSP and MSSP determines who holds the bag when compliance fails.

MSP (Managed Service Provider)

What they do:

  • Keep infrastructure running (servers, networks, endpoints)
  • Help desk and user support
  • Backup and disaster recovery infrastructure
  • Patch management and system updates
  • Basic antivirus and firewall configuration

Core value proposition: Uptime, reliability, cost-effective IT operations

Typical cost: $100-200 per user per month

MSSP (Managed Security Service Provider)

What they do:

  • 24/7 security monitoring (SIEM, SOC)
  • Threat detection and response
  • Security incident management
  • Vulnerability scanning and penetration testing services
  • Advanced threat intelligence

Core value proposition: Threat detection, security operations, incident response

Typical cost: $5,000-20,000+ per month depending on environment size

Neither = Compliance Provider

What's typically NOT included:

  • Compliance gap assessments and audits
  • Policy and procedure documentation
  • Risk assessment and management programs
  • Audit evidence collection and presentation
  • Regulatory change management
  • Third-party vendor risk assessment
  • Security awareness training programs
  • Governance and strategic security planning

Who typically provides this: Fractional CISO (vCISO), compliance consultants, or in-house security leadership with ongoing security management expertise

The Liability Reality

Most MSP and MSSP contracts explicitly disclaim compliance responsibility. Here's what you'll typically find in the fine print:

  • "Customer is solely responsible for regulatory compliance and determining the adequacy of security controls"
  • "Services do not constitute legal or compliance advice"
  • "Provider makes no representation regarding compliance with any specific regulatory framework"
  • "Customer shall indemnify Provider against any compliance-related claims or penalties"

Translation: When your audit fails, your MSP isn't legally liable—you are. Even if their security controls were inadequate for your compliance requirements.

This isn't because MSPs are trying to avoid responsibility—it's because compliance requires strategic oversight and governance expertise that's fundamentally different from infrastructure management. MSPs keep your systems running; compliance advisors ensure those systems meet regulatory requirements. Both are necessary, but neither can replace the other.

Common SOW Gaps That Auditors Exploit

Auditors have seen thousands of MSP contracts. They know exactly where to look for gaps. Here are the four most common areas where "managed services" fall short of compliance requirements:

Gap #1: "Security Monitoring" Without Definition

What Your MSP Means

  • Antivirus alert emails
  • Firewall logs stored somewhere
  • Monitoring tools installed
  • Weekly review "as time permits"
  • Response during business hours

What Auditors Expect

  • SIEM with correlation rules
  • 24/7 security operations center
  • Defined alert response SLAs
  • Threat hunting capabilities
  • Incident escalation procedures

Compliance impact: Fails NIST 800-53 SI-4 (Information System Monitoring), ISO 27001 A.12.4.1 (Event Logging), NIS2 Article 21 (Cybersecurity Risk Management)

Gap #2: Excluded Services (Read the Fine Print)

Common exclusions buried in MSP contracts:

  • "Security assessments and audits available separately" (Translation: Not included, not budgeted)
  • "Customer responsible for compliance documentation and evidence collection" (Translation: We won't help with audits)
  • "Incident response limited to 8am-5pm Monday-Friday" (Translation: Ransomware at 6pm Friday? You're on your own until Monday)
  • "Security awareness training available as add-on service" (Translation: Your users clicking phishing links isn't our problem)
  • "Penetration testing, vulnerability assessments, and security architecture reviews provided on request for additional fees"

These exclusions aren't necessarily unreasonable—many are outside typical MSP capabilities. The problem is that businesses assume "managed security" means comprehensive security. It doesn't. Learn more about business continuity planning services that fill these gaps.

Gap #3: Backup ≠ Business Continuity

Your MSP backs up your data nightly. Great! But can you actually recover from a disaster? Most MSP backup services don't include:

  • Contractual RPO/RTO guarantees: "Best effort" isn't acceptable for compliance
  • Regular recovery testing: Backups that haven't been tested are just expensive archives
  • Business continuity documentation: Who does what when systems are down?
  • Disaster recovery runbooks: Step-by-step procedures for various failure scenarios
  • Alternative processing site arrangements: Where will you work if your building is inaccessible?

Compliance impact: Fails NIST 800-53 CP-9 (Information System Backup), ISO 27001 A.17.1.2 (Implementing Information Security Continuity), SOC 2 A1.2 (Backup and Recovery)

Gap #4: Patch Management Isn't Risk Management

Your MSP applies patches monthly. But compliance frameworks require much more:

What MSPs Typically Provide:

  • Monthly patch deployment
  • Basic testing in lab environment
  • Rollback if critical failures occur

What Compliance Requires:

  • Risk-based prioritization (CVSS scoring)
  • Emergency patching procedures (zero-days)
  • Vulnerability assessment before/after patching
  • Documented change management process
  • Exception and compensating control documentation

Patching keeps systems updated. Risk management determines WHICH vulnerabilities pose the greatest threat to YOUR organization and prioritizes remediation accordingly. They're different disciplines.

Red Flag Language in MSP Contracts

Watch for these vague terms that sound comprehensive but legally mean nothing:

  • "Best effort basis" = No guaranteed outcomes or SLAs
  • "Commercially reasonable" = Undefined standard open to interpretation
  • "Within scope" = Scope is defined elsewhere (or not at all)
  • "Upon request and additional fees" = Not included, price TBD when you need it
  • "Industry standard practices" = Which industry? Which standards? No specificity

Professional MSPs understand these gaps and will work with you to clearly define services. If your MSP resists specificity about security deliverables, that's a red flag. For transparent pricing and clearly defined services, learn more about our pricing.

Regulatory Framework Mapping: The Compliance Coverage Gap

Here's the brutal truth about MSP services and compliance frameworks. This table shows what typical MSP contracts actually cover versus what major compliance frameworks require:

MSP ServiceNIST 800-53ISO 27001NIS2GDPRSOC 2Reality Check
Antivirus Management✅ SI-3✅ A.12.2✅ Art 21⚠️ Partial✅ CC7.2Detection only, no response SLA
Backup Services✅ CP-9✅ A.12.3✅ Art 21✅ Art 32✅ A1.2No tested recovery, no compliance reporting
Patch Management✅ SI-2✅ A.12.6✅ Art 21⚠️ Implied✅ CC7.1No vulnerability assessment, no risk prioritization
Firewall Management✅ SC-7✅ A.13.1✅ Art 21⚠️ Partial✅ CC6.6Configuration only, no threat analysis
Help Desk SupportNot a security control
Security Awareness TrainingUsually excluded or extra fee
Risk Assessment"Available separately"
Incident ResponseLimited or excluded entirely
Compliance DocumentationExplicitly excluded
Policy DevelopmentExplicitly excluded

The Scorecard

  • Average MSP SOW coverage of compliance requirements: 20-30%
  • Enhanced MSSP coverage: 40-50%
  • The 50-80% gap: Where audit failures happen
  • Who fills the gap: Fractional CISO (vCISO), compliance consultants, or dedicated security leadership

Notice the pattern? MSPs cover tactical technical controls reasonably well. What they don't cover are strategic governance functions, risk management, compliance documentation, and security program oversight. That's where security assessment services and fractional CISO support become essential.

The Dangerous Assumption: "Managed" Doesn't Mean "Compliant"

Three real-world scenarios that illustrate why having an MSP—even a good one—doesn't guarantee compliance. These are composite case frameworks based on common patterns, not specific client stories.

Scenario 1: Healthcare Practice with "HIPAA-Compliant Hosting"

The Setup:

A 25-person medical practice migrated their EHR to a cloud provider advertising "HIPAA-compliant hosting." Their MSP managed the infrastructure, backups, and user support. Everything seemed secure.

The Audit:

OCR conducted a compliance audit following a minor breach. The practice failed because:

  • No documented risk analysis (required by 164.308(a)(1)(ii)(A))
  • No Business Associate Agreements with several vendors
  • Incomplete audit controls and access logs
  • No workforce training documentation
  • Disaster recovery plan never tested

The Aftermath:

$50,000 in settlement costs plus $35,000 in remediation. The cloud provider was HIPAA-compliant—but the practice wasn't. The MSP's contract explicitly stated "Customer is responsible for HIPAA compliance."

Lesson: "HIPAA-compliant hosting" ≠ HIPAA compliance for your organization. Learn more about healthcare security services.

Scenario 2: Financial Services Firm with MSP + MSSP

The Setup:

A financial advisory firm with 75 employees had both an MSP (infrastructure) and MSSP (security monitoring). They felt comprehensively covered. SOC 2 Type II audit was required by a major client.

The Audit:

The audit failed on multiple control points:

  • No centralized risk register (CC3.1 - Risk Assessment)
  • Incomplete vendor risk assessment program (CC9.2)
  • Security policies existed but weren't reviewed or updated (CC2.2)
  • No evidence of security awareness training effectiveness (CC1.4)
  • Change management process not documented (CC8.1)

The Aftermath:

Lost contract worth $200K annually. Had to hire a compliance consultant for 6 months ($90K) to remediate and re-audit ($15K). Total cost: Over $300K in lost revenue and remediation.

Lesson: MSP + MSSP = Strong technical controls, but governance and documentation gaps still fail audits.

Scenario 3: Manufacturing Company Hit by Ransomware

The Setup:

A 200-person manufacturing company with a reputable MSP. Backups ran nightly. Security tools were in place. Friday at 6pm: Ransomware encrypted everything.

The Response:

The company called their MSP. The MSP's incident response was: "Call your antivirus vendor's support line. We'll help restore from backups on Monday."

  • No incident response plan or runbook
  • MSP contract limited support to business hours
  • No forensics capability to determine attack vector
  • Backups were encrypted too (daily backups, ransomware had been dormant for 3 weeks)
  • No cyberinsurance (nobody had evaluated coverage needs)

The Aftermath:

5 days of downtime. $25,000 ransom paid. $75,000 in emergency IR consultants. $150,000 in lost production. Customer confidence damaged. Compliance violations for inadequate security resulted in penalties.

Lesson: Your MSP keeps things running—until they don't. Incident response and business continuity require planning that goes far beyond technical support.

The Root Causes (All Three Scenarios)

  • MSPs optimize for uptime, not compliance: Their incentives are system availability, not audit readiness
  • Security tools ≠ security program: Having monitoring tools doesn't mean you have risk management governance
  • Technical controls ≠ governance documentation: Auditors want policies, procedures, evidence, and oversight
  • "Included" services ≠ contractually guaranteed outcomes: Vague SOW language creates dangerous gaps
  • Nobody owns strategic security oversight: MSPs execute; somebody needs to own strategy and compliance

Red Flags in MSP Security Language: A Three-Tier Analysis

Not all MSP contracts are created equal. Here's how to evaluate yours with a tiered red flag system:

Tier 1 Red Flags: Run Away

These indicate fundamental problems with the MSP's security posture or business practices:

  • ❌ "We're compliant with all regulations"
    Nobody is compliant with ALL regulations. This shows they don't understand compliance.
  • ❌ "Our tools are certified for [framework]"
    Tools don't get certified—organizations do. This is a fundamental misunderstanding.
  • ❌ No written SOW, just verbal promises
    If it's not in writing, it doesn't exist legally. Professional MSPs document everything.
  • ❌ Refuses to define security SLAs or provide security deliverables in writing
    Transparency about capabilities is standard. Refusal to commit suggests inadequate services.
  • ❌ No E&O insurance or cyber liability insurance
    Professional MSPs carry insurance. Lack of coverage is a major risk indicator.

Tier 2 Red Flags: Negotiate or Supplement

These suggest gaps that can be addressed through negotiation or supplemental services:

  • ⚠️ "Security monitoring" without defining what's monitored, how, and response SLAs
    Ask for specifics: Which logs? What alerts? Response time commitments?
  • ⚠️ "Best effort" or "commercially reasonable" language without defined standards
    These terms are meaningless without benchmarks. Negotiate for measurable commitments.
  • ⚠️ Incident response only during business hours (8am-5pm M-F)
    Threats don't wait for Monday morning. Negotiate after-hours support or find supplemental IR coverage.
  • ⚠️ All compliance services "available for additional fees" without price transparency
    Get a price list for compliance-related services. Budget accordingly or find a compliance partner.
  • ⚠️ No contractual commitment to regulatory change management
    When NIS2, CMMC 2.0, or other regulations change, will your MSP adapt their services? Get it in writing.
  • ⚠️ Backup services without tested recovery SLAs (RPO/RTO guarantees)
    Negotiate for quarterly recovery testing with documented results. Untested backups are just expensive hope.

Tier 3 Yellow Flags: Understand and Document

These aren't necessarily problems—they're reality. But you need to understand the implications:

  • 🟡 "Customer is responsible for regulatory compliance"
    This is actually correct! Your MSP can't be legally responsible for your compliance. But you need to fill the gap.
  • 🟡 "We support your compliance efforts"
    Define what "support" means: Providing logs? Audit evidence? Documentation? Clarify expectations.
  • 🟡 Security assessments conducted "annually"
    Annual is better than never, but many frameworks require continuous monitoring. Understand the gap.
  • 🟡 "Services provided in accordance with industry standards"
    Which industry? Which standards? Get specifics for audit documentation purposes.

Checklist: 7 Questions Your MSP Should Answer Clearly

  1. What security controls are contractually guaranteed (not just "provided")? Get specific SLAs with measurable outcomes.
  2. What are your security SLAs with financial penalties for non-performance? If there are no penalties, the SLA is meaningless.
  3. Which compliance frameworks can you provide documented evidence for? Not "we support HIPAA"—actual audit evidence.
  4. What is your incident response SLA and escalation process? Document response times, escalation paths, after-hours support.
  5. How do you handle security documentation for compliance audits? Will they provide logs, reports, evidence? At what cost?
  6. What happens when regulatory requirements change? Who monitors changes? How are services adapted? Who pays for updates?
  7. Who owns the risk if compliance requirements aren't met? (Hint: It's you. But understanding this is critical.)

Professional MSPs will answer these questions clearly and completely. If they seem evasive or annoyed, that's valuable information. Learn more about our advisory model for security governance.

How to Audit Your MSP's Actual Security Capabilities

Here's a practical four-phase approach to auditing your MSP's security coverage and identifying compliance gaps:

1

Document Review (Week 1)

Gather and analyze all contractual and security documentation:

  • Master Service Agreement (MSA): Review liability limitations, indemnification clauses, compliance disclaimers
  • Statement of Work (SOW): Identify exactly which services are included vs "available separately"
  • Security Addendums: Review any security-specific attachments or schedules
  • Service Level Agreements (SLAs): Document uptime SLAs vs security SLAs (often very different)
  • Insurance Certificates: Verify E&O insurance, cyber liability coverage, adequacy of limits
  • Compliance Certifications: Request SOC 2 reports, ISO 27001 certificates, any other certifications

Key Question: What is explicitly excluded from the SOW? Those exclusions are where your compliance gaps likely exist.

2

Technical Capability Assessment (Week 2)

Evaluate the actual technical security controls and processes in place:

  • Security Tool Inventory: What tools are deployed? (AV, EDR, SIEM, firewall, etc.) Who manages them?
  • Monitoring Coverage: Which systems/networks are monitored? What alerts are configured? Response procedures?
  • Incident Response Procedures: Document their IR process. Is it written? Tested? What are response time commitments?
  • Backup and Recovery Testing: When was the last successful recovery test? What was the RTO/RPO?
  • Change Management Process: How are changes documented, tested, approved, and rolled back if necessary?
  • Patch Management: What's the patching cadence? How are critical/zero-day vulnerabilities handled?
  • Access Controls: How is administrative access managed? MFA enforced? Privileged account monitoring?

Key Question: Can your MSP demonstrate their security capabilities with actual evidence, or just marketing claims?

3

Compliance Gap Analysis (Week 3)

Map your MSP's services to your specific compliance requirements:

  • Identify Your Requirements: HIPAA? SOC 2? PCI DSS? NIS2? GDPR? List all applicable frameworks
  • Map MSP Services to Controls: For each control requirement, identify MSP coverage (full, partial, or none)
  • Document Gaps: Where are the mismatches between requirements and MSP capabilities?
  • Evaluate Risk: Which gaps pose the highest compliance risk? Prioritize by audit likelihood and penalty severity
  • Consider Compensating Controls: Can any gaps be addressed with alternative controls?

Key Question: Where would you fail an audit TODAY based on the gap analysis? Those are your highest priorities.

4

Remediation Planning (Week 4)

Based on your gap analysis, develop a remediation strategy:

Option A: Negotiate Enhanced MSP Services

Best for: Tactical technical gaps that MSPs can reasonably address

Examples: Enhanced monitoring, defined IR SLAs, regular recovery testing

Cost impact: Typically 20-40% increase in MSP fees

Option B: Supplement with MSSP or Compliance Partner

Best for: Security operations (SOC/SIEM) or compliance oversight gaps

Examples: 24/7 monitoring (MSSP), audit support, policy development (compliance advisor)

Cost impact: MSSP $5-20K/month, compliance advisory project-based or retainer

Option C: Bring Functions In-House

Best for: Organizations with budget and expertise to hire internal security staff

Examples: Hire security engineer, compliance analyst, or CISO

Cost impact: $80-200K+ per FTE plus tools and overhead

Option D: Engage Fractional CISO for Oversight (Recommended)

Best for: Strategic governance, compliance program management, audit readiness

Why it works: vCISO provides independent oversight of your MSP, fills governance gaps, owns compliance strategy

Cost impact: $10-15K/month (vs $200K+ full-time CISO)

This is the sweet spot for most SMBs: Keep your MSP for infrastructure, add vCISO for compliance and strategic oversight.

MSP Security Audit Checklist Summary

Use this checklist to systematically evaluate your MSP coverage:

  • Review all contracts and identify exclusions
  • Document security tools and processes currently in place
  • Map MSP services to your compliance framework requirements
  • Identify gaps where audit failures are likely
  • Calculate cost of remediation options (negotiate, supplement, hire, or vCISO)
  • Develop timeline for closing highest-risk gaps
  • Engage comprehensive security assessment if gaps are extensive

The NonaSec Solution: Bridging the MSP-Compliance Gap

This Isn't MSP vs NonaSec—It's MSP + NonaSec

Your MSP excels at keeping systems running, which is their core strength. NonaSec provides compliance oversight and strategic security governance, which is our strength. Together, this creates a best-of-breed approach that serves your business better than any single provider could.

How NonaSec Works With Your Existing MSP

1

Assess: Audit Your MSP's Security Coverage

We review your MSP contract and technical capabilities, mapping services to your compliance requirements. You get a clear gap analysis showing exactly where you're exposed.

2

Identify Gaps: Map Services to Compliance Frameworks

We document which controls are covered by your MSP, which are partially covered, and which are completely missing. This becomes your remediation roadmap.

3

Fill Strategic Gaps: vCISO Oversight + Policy + Audit Support

Our fractional CISO support provides the governance, documentation, and strategic oversight that MSPs don't offer. We develop policies, manage risk programs, and prepare you for audits.

4

Collaborate: We Work Alongside Your MSP

We don't replace your MSP—we coordinate with them. We provide security direction; they execute technical controls. This collaborative model delivers better outcomes than either could achieve alone.

5

Prove Compliance: Documentation, Evidence, Audit Readiness

When the auditor asks for evidence, we provide it. Policy documentation, risk registers, audit trails, compliance matrices—everything needed to demonstrate compliance.

The vCISO Advantage for MSP Customers

  • Independent Oversight: We're not tied to infrastructure delivery, so our advice is unbiased. We evaluate your security posture objectively, including your MSP's performance.
  • Compliance Expertise: Deep knowledge of frameworks (NIS2, GDPR, NIST 800-53, ISO 27001, SOC 2, HIPAA, PCI DSS). We speak auditor language fluently.
  • Audit Support: We prepare audit documentation, coordinate with auditors, and ensure you pass—not just "try our best."
  • Cost Effective: $10-15K/month for vCISO services vs $200K+ for full-time CISO (plus benefits, equity, recruitment costs).
  • Flexible Engagement: Scale services up during audits or major initiatives, scale down during steady-state operations. Pay for what you need, when you need it.

For MSPs: The Partnership Model

If you're an MSP reading this, we want to work WITH you, not against you. Here's why partnering with NonaSec benefits your business:

  • We refer infrastructure management to trusted MSP partners — Your core business is safe
  • MSPs refer compliance and strategic security to NonaSec — You don't have to build capabilities outside your expertise
  • Better client outcomes — Clients get comprehensive security without vendor confusion
  • Shared revenue opportunities — Referral fees for qualified compliance leads
  • Reduced liability exposure — We own compliance risk so you don't have to

Partner Program Benefits:

  • Co-marketing opportunities and lead sharing
  • Training on compliance requirements for your technical staff
  • White-label compliance assessment services
  • Referral fees for closed compliance engagements
  • Joint client presentations and proposal support

Learn more about our MSP partner program →

Ready to Close Your Compliance Gaps?

Stop worrying about what your MSP contract doesn't cover. Get a free 30-minute consultation to identify your compliance gaps and discuss how vCISO services can fill them—without replacing your existing MSP.

Frequently Asked Questions

Is my MSP lying to me about security?

Most MSPs aren't lying—they're just operating within their expertise. MSPs excel at infrastructure management, but compliance requires specialized knowledge of regulatory frameworks, audit processes, and governance documentation that's outside typical MSP scope. The issue is usually unclear expectations, not bad faith. Your MSP contract likely states "customer is responsible for compliance" somewhere in the fine print, which is legally accurate—but that doesn't help you achieve compliance.

Should I fire my MSP and hire an MSSP instead?

Not necessarily. The best approach is often MSP (infrastructure) + vCISO (compliance oversight) + MSSP (if 24/7 monitoring needed). Replacing your MSP is expensive and disruptive—they know your environment and keep things running. Instead, audit their capabilities using the framework in this article, identify gaps, and supplement strategically. Many successful organizations use this layered approach: MSP handles infrastructure, MSSP handles security operations if needed, and vCISO provides strategic oversight and compliance governance.

How much does it cost to fix the compliance gaps my MSP leaves?

Depends on your framework and organization size. For SMBs (50-500 employees): vCISO services run $10-15K/month, enhanced MSSP services cost $5-20K/month depending on environment complexity, and one-time compliance assessments range from $15-35K. Compare this to audit failure costs: $50K-500K+ in penalties, remediation costs, lost contracts, and reputation damage. Most organizations find that investing in compliance is dramatically cheaper than dealing with audit failures. Learn more about our vCISO services and transparent pricing structure.

Can't I just get compliance training for my internal IT team?

Training helps, but compliance requires ongoing expertise, audit experience, and dedicated time—resources most IT teams lack. A typical compliance program requires 20-40 hours per week of focused work: policy development, risk assessments, vendor evaluations, audit preparation, continuous monitoring, and regulatory change tracking. Your IT team already has their hands full keeping systems running, responding to user needs, and managing projects. Compliance isn't something you do in spare time—it requires sustained focus and specialized expertise that training alone can't provide.

What if my MSP gets offended by an audit?

Professional MSPs welcome audits—it clarifies expectations and reduces their liability too. Frame the conversation as "ensuring we're aligned on security requirements" rather than "checking up on you." Most MSPs appreciate clients who understand the difference between infrastructure management and compliance governance. If your MSP resists transparency about their security capabilities, limited contractual commitments, or refuses to document deliverables clearly, that's a red flag. A good MSP relationship is built on clear communication and documented expectations, not assumptions and hope.

Does NonaSec compete with MSPs or replace them?

Neither. We complement MSPs by handling compliance oversight they're not positioned to provide. We actively refer infrastructure management to MSP partners and work collaboratively with existing MSPs. Many of our best client relationships involve a trusted MSP handling day-to-day infrastructure + NonaSec vCISO providing strategic security governance and compliance oversight. This creates a best-of-breed approach where each provider focuses on their core strengths. MSPs keep systems running; we ensure those systems meet regulatory requirements. Both are necessary, neither can replace the other.

For Businesses: Audit Your MSP Security Coverage

Get a free 30-minute consultation to identify gaps in your current MSP coverage and discuss how vCISO services can close compliance gaps without replacing your existing provider.

Schedule Free Assessment

For MSPs: Join Our Partner Program

Refer compliance clients, earn referral fees, reduce your liability exposure. Partner with NonaSec to offer comprehensive security without building compliance capabilities in-house.

Learn About Partnerships